Random Urinalysis Program Instructions
Call 1-866-659-3809 Sunday through Friday morning between the hours of 3:00 p.m. and 8:59 a.m. ONLY.
Enter your Client ID# found at the top of your Enrollment Agreement and on the front
of your card and follow the instructions provided. When the recorded message instructs you, report the following day
to the site noted on front of your PHASE ID card during reporting hours. Prescribed medication MUST be brought to the
reporting site.
Violations of Phone Reporting Program
1. Failure to call in daily
2. Failure to appear for testing at reporting site during designated hours
3. Stall or insufficient urine sample provided for testing
4. Positive urine results for drug/alcohol use
5. Tampering with provided specimen